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Small business collection success story

As a preferred supplier to a multi-national franchising company, we have many sole traders and small business owners as clients.  Many of these people work 10-hour days, 6 days a week and do not have time to closely monitor their accounts.  One of our clients had been cleaning a house for over 12 months when the tenant asked them to perform a vacate clean.  As this person had been a regular client, they were not concerned when they were not paid on the day of service.  After sending a number of reminders and leaving telephone messages, the cleaner came to us.  We needed to utilise our search engines to locate this debtor – they had moved from Victoria to Queensland and thought they had left their debts behind.  They were very shocked to hear from us as it had been more than 6 months after moving, we were asked for assistance.  Needless to say, this person discovered they can run but they can’t hide.  Whilst the debt amount was under $1,000 it was very satisfying to be able to help our client and this is a large amount for a small business to not recover.  Our client was very happy with the result and has gone on to recommend us to his friends.  – They now also obtain forwarding details for all vacate clean work performed.