I had a situation where I was owed $60 000 and could not find the debtor. I sought the services of another company who could not locate him and charged me a hefty fee for incorrect advice. I was referred to Business Credit Solutions who met with me, went through the matter and advised me of the next steps to take. Not only did they find the debtor but they negotiated a repayment plan which I have been extremely happy with. I would highly recommend their services.

Con, Owner, Fast Food Chain

I was extremely impressed with the fast and efficient process and the great result achieved when we engaged Repaid Collections to collect a large debt we thought we would be writing off. We had considered whether or not to chase through our Lawyers and had not considered sending it first to Repaid Collections. My Account Manager, Jeff was sensational and kept me informed. The commission rates are reasonable and lower than most. I will definitely be using and recommending Repaid’s services again whenever I need debt collection.

Brian, Accountant

Repaid has taken a lot of the stress out of chasing up overdue fees. The staff take care of all of the communication and negotiation with debtors in order to get the amounts paid. They communicate with us on a regular basis regarding the status of the debts they are handling. Utilizing Repaid's services has been one of the best decisions for our small business, as it has freed up our staff to work on other things, rather than constantly chasing past customers for outstanding money.

Alistair, Owner, Poolcare Company

We have used the services of Repaid for approximately 3 years and have found them to deliver on service when other agencies have not. The team has always been professional, knowledgeable and courteous.

Kate, Accounts Receivable Manager, Transport Company

Recovery of outstanding debts is fast and Rina always keeps us informed of progress.

Mohammed, CEO, Training Company

We use Business Credit Solutions to handle all of our private investigations and process serving. It is always handled quickly and professionally and is very economical for us.

Linda, Solicitor, Law Firm

I needed some additional information regarding a company we were dealing with and Business Credit Solutions was referred to me. They did a few hours of searches for me and put my mind at ease. They were reasonably priced and the service was very professional.

Michael, CEO, Building Company

Very helpful and great stress free service. I have tried other agencies and they did not impress me. A pleasure to deal with and they get results.

James, CEO, Asbestos Consultation Company

I just wanted to send through a quick thank you for the recommendation to Repaid Collections. Recently we had difficulty receiving payment from a client. After several emails and messages from me and with no response from the client I handed the matter over to Repaid. Within a week, I received a phone call to say that the client had paid. The commission rate was reasonable which I felt was fantastic. I have already recommended their service to other colleagues and really appreciated the time and effort spent.

Steve, Owner, Cleaning Company

Thanks Jeanine and Jeff. You are the one “stepping outside the square” going “above and beyond” to help us get some form of closure/settlement/something! So we thank you for all you have done and continue to do.

Frank, Managing Director, Laminating Company

I recently engaged Repaid! Collections to recover a large debt that I was having difficulty getting paid. The debtor denied the amount was due by them and it was really quitea stressful time for me. The team at Repaid! worked quickly and professionally and after several successful phone calls and negotiations, I had the full debt amount (less commission payable) into my bank account within 3 weeks. I was also offered sound advice to try to minimise the chance of encountering this problem again. I highly recommend the services of Business Credit Solutions and Repaid! Collections.

Geoff, Owner, Landscaping and Mowing business

We have had other collection agencies and often we would send work only to hear very little back from them. For more difficult matters, we were offered little guidance as to what strategies to implement to quickly receive our funds back. The team at Repaid offer efficient, professional and sound advice, are pleasant to communicate with and most importantly pay us our money weekly which is greatly appreciated. Thank you.

Matthew, Property Manager, Real Estate Agency

Outstanding results! If you are looking for a debt collection agency to handle your outstanding accounts, look no further than Repaid Collections. Hands down BEST agency in Melbourne. Outstanding results, professional company and service with a smile. Jeanine and Rina are in my opinion, the BEST in the business. Been through several debt collection agencies, not one comes close to REPAID COLLECTIONS. I'm so glad I found them. Keep up the excellent work.

Con, Pest Control Business

A good result in the end – it confirms that one must never give up on a potential bad debt. Thanks for your good work.

Philip, Accountant

On behalf of Pam, our Staff and our family we would like to thank you and your staff for your efforts on our behalf with regards to recovering monies from our debtor. The actions, advise, and guidance that you provided ultimately got us paid and have been hugely appreciated. It was with some trepidation that we set out on this course but we appeared to have little choice and it is now hard to imagine how the results that have been achieved could be better. We are now in a stronger financial position and have begun to recover from the very dire position we faced. I would heartily recommend your services and am happy to be used as a reference for your business in any way that you would deem appropriate.

Martin and Pam, Owners, Garden Maintenance business

I have known Jeanine for about 5 years and I have personally used Repaid’s services on a few occasions. They are professional, knowledgeable and very thorough. I find one of Repaid’s greatest strengths (apart from recouping the money owed!) is their communication. I never had to contact them to find out what stage my case was at as they let you know of the progress. I will continue to use Repaid’s services if the need arises and will always recommend them to my clients as well as anyone else that is in need of debt collection. I have had experience with other debt collection companies in the past and they fell well short of the service that you can expect from Repaid.

Jacinta, Bookkeeper

What can we say other than Thank You All!! Great job and we cannont express our gratitude enough. We would just llike you all to know what a difference this has made to our circumstances. Within 3 weeks we had money back into our bank account after months of getting nowhere. Again, thank you all

David and Heather, Refrigerated Transport Company

“We had one major supplier who kept extending our trading terms. Our debts were increasing and we struggled to pay our staff and costs while we waited for late payments....

Sally, printer, NSW

“For all intents and purposes I had written off the debt. Thanks for your perseverance and hard work. I will have no hesitation in using you for any future collections.”...

Philip, Chartered Accountant, Victoria

“I had never used a collection agency before and I was quite worried about having to go down this path. They understood my situation and straight away put [forward] a strategy...

Joanne, Accounts Receivable Manager, Transport Company, VIC