Business Credit Solutions has a dedicated debt recovery service called REPAID! Collections.
We make it our mission to get your debts repaid quickly and efficiently.
Each case is assessed independently and we offer competitive and cost effective rates. As we are performance based we offer a No Win, No Fee service and our commission is only charged after we get a resolution for you.
Business Credit Solutions Pty Ltd is a Melbourne based firm headed up by a team of professionals skilled in end to end credit management and debt recovery who assist businesses to maximise their cash flow whilst minimising risk.
With a consultative approach and sound and professional advice gained through experience we support commercial clients to grow their businesses through proven credit management techniques.
Business Credit Solutions is driven by a group that includes some of the most experienced and committed professionals in the industry. Our team has extensive knowledge and skills across all aspects of the business and in the broad range of industry sectors we service. These attributes are further strengthened by utilising the best available technology. This combination ensures that our resources are available to deliver exceptional service and innovation to all our clients.
To maximise our client’s cash flow by providing sensible and practical solutions to credit management problems faced throughout the Credit cycle.
Consistently provide professional and exceptional customer service.
Introduce our clients to our extensive range of financial and professional services specialists as and when required.
We evaluate and offer advice and solutions on your current end to end credit processes to ensure greater cash flow efficiency and risk minimisation.
We provide you with comprehensive debt recovery services at competitive rates with client payments via EFT weekly to ensure money is back in your account sooner.
We appoint a Senior Credit / Collections Manager who becomes your point of contact throughout the credit / collection process. You may wish to monitor your recovery matters through our client portal on our website. Subject to your approval we can manage payment plans and settlements and we will provide sensible commercial options and advice in the event legal intervention is required.
We use commercial lawyers who are efficient and specialise in debt recovery and all commercial matters. Matters are pre-quoted and do not proceed without your authority. If you choose to use your own commercial lawyers, we work collaboratively to achieve a successful outcome.
The entire team deserve credit. They were thorough when looking into debtor disputes and locating debtors. Moreover, they were able to arrange for payment terms that we were not able to and checked in on debtors to discuss lump payments. Using Business Credit Solutions was the most efficient way for our team to manage outstanding debts, whilst being cost effective. The BCS team were professional with ourselves and debtors, whilst displaying a level of empathy to debtors that I had not seen previously with collection agencies. We would not have achieved the same level of return without their assistance. I would highly recommend BCS to my colleagues and look to use them again in the future.
The support was professional and feedback on progress regular. The advice given gave us comfort that we would get a successful outcome and we have been very pleased with the result.
Thanks Guys, you were persistent, hardworking and kept me up to date at all times.
Highly reliable and very professional.
Chasing people for money is never a pleasant task. Jeanine has assisted both parties to arrive at a solution with respect.
Excellent, professional service. Thank you
Very professional, great customer service Answered all our queries within a short span of time Got the results - collected our o/s debt in full.
Business Credit Solutions have been just fantastic in recouping outstanding debtors for us. I am extremely happy with the level of service and will continue to use them.
Our finance team is very impressed with the performance of your collection team. Fast response and very efficient team! We are thrilled that we are able to finally recover the long overdue debts. Happy with the commission fee too. Overall, the service is exceed our expectation.
Very pleased with results. Highly recommend.
Lovely service with the desired end result. Payment. Yay!
Extremely happy with service provided.
I just emailed the details of the client that had failed to pay their invoice and Business Credit Solutions did the rest. The whole process was easy and pain free and I was kept up to date with how things were proceeding. I have since received payment from the client. I will definitely use them again if required.
Were very proactive in chasing the bad debt and always kept us updated on the progress. Highly recommend.
A thoroughly professional organization always ready to assist clients and prospective clients. Always a pleasure to deal with them!
Averil has been very helpful with all aspects of this debt recovery
I had a situation where I was owed $60 000 and could not find the debtor. I sought the services of another company who could not locate him and charged me a hefty fee for incorrect advice. I was referred to Business Credit Solutions who met with me, went through the matter and advised me of the next steps to take. Not only did they find the debtor but they negotiated a repayment plan which I have been extremely happy with. I would highly recommend their services.
I was extremely impressed with the fast and efficient process and the great result achieved when we engaged Repaid Collections to collect a large debt we thought we would be writing off. We had considered whether or not to chase through our Lawyers and had not considered sending it first to Repaid Collections. My Account Manager, Jeff was sensational and kept me informed. The commission rates are reasonable and lower than most. I will definitely be using and recommending Repaid’s services again whenever I need debt collection.
Repaid has taken a lot of the stress out of chasing up overdue fees. The staff take care of all of the communication and negotiation with debtors in order to get the amounts paid. They communicate with us on a regular basis regarding the status of the debts they are handling. Utilizing Repaid's services has been one of the best decisions for our small business, as it has freed up our staff to work on other things, rather than constantly chasing past customers for outstanding money.
We have used the services of Repaid for approximately 3 years and have found them to deliver on service when other agencies have not. The team has always been professional, knowledgeable and courteous.
We use Business Credit Solutions to handle all of our private investigations and process serving. It is always handled quickly and professionally and is very economical for us.
I needed some additional information regarding a company we were dealing with and Business Credit Solutions was referred to me. They did a few hours of searches for me and put my mind at ease. They were reasonably priced and the service was very professional.
Very helpful and great stress free service. I have tried other agencies and they did not impress me. A pleasure to deal with and they get results.
I just wanted to send through a quick thank you for the recommendation to Repaid Collections. Recently we had difficulty receiving payment from a client. After several emails and messages from me and with no response from the client I handed the matter over to Repaid. Within a week, I received a phone call to say that the client had paid. The commission rate was reasonable which I felt was fantastic. I have already recommended their service to other colleagues and really appreciated the time and effort spent.
Thanks Jeanine and Jeff. You are the one “stepping outside the square” going “above and beyond” to help us get some form of closure/settlement/something! So we thank you for all you have done and continue to do.
I recently engaged Repaid! Collections to recover a large debt that I was having difficulty getting paid. The debtor denied the amount was due by them and it was really quitea stressful time for me. The team at Repaid! worked quickly and professionally and after several successful phone calls and negotiations, I had the full debt amount (less commission payable) into my bank account within 3 weeks. I was also offered sound advice to try to minimise the chance of encountering this problem again. I highly recommend the services of Business Credit Solutions and Repaid! Collections.
We have had other collection agencies and often we would send work only to hear very little back from them. For more difficult matters, we were offered little guidance as to what strategies to implement to quickly receive our funds back. The team at Repaid offer efficient, professional and sound advice, are pleasant to communicate with and most importantly pay us our money weekly which is greatly appreciated. Thank you.
Outstanding results! If you are looking for a debt collection agency to handle your outstanding accounts, look no further than Repaid Collections. Hands down BEST agency in Melbourne. Outstanding results, professional company and service with a smile. Jeanine and Rina are in my opinion, the BEST in the business. Been through several debt collection agencies, not one comes close to REPAID COLLECTIONS. I'm so glad I found them. Keep up the excellent work.
A good result in the end – it confirms that one must never give up on a potential bad debt. Thanks for your good work.
On behalf of Pam, our Staff and our family we would like to thank you and your staff for your efforts on our behalf with regards to recovering monies from our debtor. The actions, advise, and guidance that you provided ultimately got us paid and have been hugely appreciated. It was with some trepidation that we set out on this course but we appeared to have little choice and it is now hard to imagine how the results that have been achieved could be better. We are now in a stronger financial position and have begun to recover from the very dire position we faced. I would heartily recommend your services and am happy to be used as a reference for your business in any way that you would deem appropriate.
I have known Jeanine for about 5 years and I have personally used Repaid’s services on a few occasions. They are professional, knowledgeable and very thorough. I find one of Repaid’s greatest strengths (apart from recouping the money owed!) is their communication. I never had to contact them to find out what stage my case was at as they let you know of the progress. I will continue to use Repaid’s services if the need arises and will always recommend them to my clients as well as anyone else that is in need of debt collection. I have had experience with other debt collection companies in the past and they fell well short of the service that you can expect from Repaid.
What can we say other than Thank You All!! Great job and we cannont express our gratitude enough. We would just llike you all to know what a difference this has made to our circumstances. Within 3 weeks we had money back into our bank account after months of getting nowhere. Again, thank you all
“We had one major supplier who kept extending our trading terms. Our debts were increasing and we struggled to pay our staff and costs while we waited for late payments....
“For all intents and purposes I had written off the debt. Thanks for your perseverance and hard work. I will have no hesitation in using you for any future collections.”...