About Us

Who Are We

Business Credit Solutions Pty Ltd is a Melbourne based firm headed up by a team of professionals skilled in end to end credit management and debt recovery who assist businesses to maximise their cash flow whilst minimising risk. With a consultative approach and sound and professional advice gained through experience we support commercial clients to grow their businesses through proven credit management techniques.

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Our Purpose

We enable business owners to do what they do best.
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Our Promise

We take the worry out of money worries.

Our History

Business Credit Solutions Pty Ltd was formed in 2014 arising from a need from time-poor business owners with growing accounts receivable concerns. We recognised there was a need to engage with them and teach them about better onboarding processes right the way through the credit cycle to minimise their risk and maximise their returns. Putting it simply we offer strategies from the moment you engage with a customer right throughout the buying process to ensure positive customer engagement and the fastest payment times. You must prioritise customers and offer simplified up to the minute processes in order to have the winning edge over your competitors. We can speak to you over the telephone, zoom or meet with you to discuss your current processes and we can partner with you to ensure you are improving your bottom line.

Repaid! Collections is the collection arm of our business. Sometimes things don’t go to plan and having the fallback of a trusted and reputable collection firm who genuinely care about your business is paramount. We assess each matter individually and a detailed history is important to understand before any collection process begins.

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Our Vision

To continuously strive to be the No1 company for Debt Collection Services in Australia, by developing beneficial and lasting relationships with our clients through a process based on efficient and effective customer service and continuous improvement to maximise our clients’ cash flow.
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Our Mission

To maximise our client’s cash flow in a host of industries & services by providing sensible & practical solutions to credit management & debt collection problems faced throughout the credit cycle by consistently providing professional & exceptional customer service.

Our Team

Our educated and professional staff members have been involved in a myriad of industries performing many different roles.

These include the following areas:

  • Federal government
  • Nursing & medical
  • Manufacturing
  • Construction
  • Professional services
  • Real Estate
  • Retail
  • Advertising
  • Finance
  • Small & medium business management
  • Family-owned businesses
  • Multi-nationals

Compliance

Our systems are backed up and information is stored in the cloud and also off site. A copy of the Certificate of Compliance with ISO/IEC 27001:2013 for the Provision of Secure Data Centre Facilities is available on request. We utilise DebtCol collection software.